You ask, we answer

Here are responses to some frequently-asked questions

Q1: What are the requirements to get started?
  • To begin, you will need a smart device – such as a PC, tablet, or phone – with internet access.
  • Download the Zoom software or Skype onto your device and log in using your academy account.
  • Following this, your teacher will get in touch with you at the agreed-upon classtimes.
Q2: Since I’ve never experienced an online course previously, do you think I’ll manage?

A: With Allah’s (swt) guidance, efforts to learn the Quran are often blessed with ease. Our classes are conducted individually via Zoom, where your instructor will tailor the teaching pace to suit your comfort, God willing

Q3: Does QuranRacers offer any discounts?

A:  Yes, at QuranRacers, we understand the importance of making educational resources accessible to all. To support this, we are pleased to offer exclusive discounts for families, relatives, and friends who wish to learn together. Furthermore, we incentivize committed learners; should you opt for more than three hours of learning per week, we provide additional discounts. This is part of our commitment to ensure that our programs are not only educational but also financially feasible, allowing you to continue your learning journey without hindrance. We invite you to reach out to our Support team for detailed information on our discount structures and how you can benefit from them.

Q4: What should I do if I encounter technical issues during my online class?

A : In our school we offer technical support staff who can guide you through troubleshooting any problems you may face.

You can also reach out to your teacher directly for assistance.

Q5: How can I select the most suitable program for myself?

A: When considering an online learning program, it’s crucial to take into account your specific requirements and objectives. Reflect on your learning preferences, current knowledge level, and availability. Additionally, conducting research on various programs and reviewing feedback from other students is essential .

Q6: What are the qualifications of Quran Racers teachers?
  • A : Our instructors hold bachelor’s degrees from Al-Azhar University, and some also obtained their master’s degrees.
  • They all possess a solid foundation in Islamic studies and the Arabic language and can speak the target language fluently.
  • Additionally, many of them hold Ijazahs in Quran or other fields of knowledge.
Q7: How long will it take to learn Quran, Arabic, or Islamic studies?

A: The duration of study varies based on the student’s time, effort, and ability. Our customized courses align with students’ goals and provide them with the time and resources they need for achievement. Depending on the intensity, adults can complete a Tajweed course in 8 to 12 weeks, Quran memorization in 6 to 24 months, Arabic in 10 to 20 months, and one level of Islamic studies in 4 to 8 weeks. For children, it depends on age, aptitude, and support from parents and teachers.

Q8: Are there any course materials available?

A: Certainly, we offer a variety of materials including digital copies of the Quran, books on Tajweed, Arabic, and Islamic studies. Upon enrolling in the academy, we will supply you with all the necessary resources, God willing. Additionally, either your tutor or our Support team will provide you with direct links to access, peruse, or download the course content.

Q9: Can I sit in on my child’s session?

A: Yes, for little ones, your help during the session is welcome to guide them. Kids 7 and up usually don’t need a parent to watch, and it’s good for them to learn on their own with their tutor’s cheers, however you are more than welcome to attend.

Q10: What should I do if I am unable to attend a scheduled lesson?

A: If you need to miss a class, just let your teacher know via Zoom chat or WhatsApp at least 3 hours before it starts to reschedule for a better time.

Q11: How is a missed class by a teacher handled?

A: On the infrequent occasion that a teacher is unable to attend a class, possibly due to unexpected events like power outages or health emergencies, students are advised to contact the teacher through Zoom via email to notify them of their availability. The teacher is responsible for compensating for any lost class time either by extending subsequent classes or scheduling makeup sessions.

Q12: What is your payment policy?

A:    Course fees are to be paid on a monthly basis, with payment required before the first session of the ensuing month. Failure to remit payment by the specified deadline may result in a temporary suspension of classes.

  • An invoice will be issued to you every four weeks, outlining the fees for the upcoming month’s classes. This invoice is payable prior to the commencement of the first class of each new month. Timely payment is appreciated as it directly influences our ability to fulfill our obligations to our educators.
  • Should any class hours remain unused by the end of a month, those hours will be carried over and added to the following month to ensure you receive the full value of the course.

 

Q13: Is it possible to select class timings according to my convenience?

A: Certainly, you have the flexibility to choose your session timings. Upon enrolling in the course, our Support team will reach out to you via email to coordinate and set up a schedule that suits your preferences .

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